Bandung Driver Tour
By making a reservation and payment, the customer agrees to the following Payment Terms & Conditions:
The maximum rental duration is 12 hours per day, calculated from the agreed pick-up time.
Any usage exceeding 12 hours will be considered overtime and subject to additional charges.
Overtime is calculated based on hourly rates or package terms.
Overtime fees must be paid directly at the end of the trip unless stated otherwise.
Delays caused by the customer, including late return, itinerary changes, extended stops, or route changes, will be counted as overtime.
To confirm a booking date, the customer must pay a Down Payment (DP) of 20% of the total rental cost.
A booking is considered confirmed only after the DP has been received.
All reservations are subject to availability, especially during peak seasons, weekends, and public holidays.
The remaining balance must be paid no later than 7 days before the pick-up date.
For bookings made within 7 days before the trip, full payment is required upfront.
Failure to complete payment by the deadline may result in automatic cancellation without refund.
The Down Payment (DP) is non-refundable under any circumstances.
Any unilateral cancellation by the customer will result in full forfeiture of the DP.
Cancellations made less than 7 days before the pick-up date may be charged up to 100% of the total booking value.
No refunds will be issued for no-shows or same-day cancellations.
Rescheduling can be requested only if the reservation was made at least 14 days (2 weeks) before the travel date, by selecting the one-time rescheduling option available in the official Google Form.
Each booking is entitled to one (1) reschedule only.
Sudden or last-minute rescheduling requests will be subject to an additional charge of IDR 200,000.
All rescheduling requests are subject to vehicle and driver availability.
The Down Payment (DP) remains non-refundable and will be transferred to the new schedule if rescheduling is approved.
If, during the service, there is a sudden change of destination or addition of locations outside the initial agreement, the customer must contact our Customer Service for further confirmation.
Additional charges may apply based on distance, travel time, toll fees, parking fees, fuel, and operational considerations.
Location changes will only be processed after approval from Customer Service.
Bandung Driver Tour is not responsible for delays or cancellations caused by force majeure events, including natural disasters, extreme weather, government regulations, or other circumstances beyond reasonable control.
In such cases, rescheduling options may be offered at the company’s discretion.
Payments must be made via official payment channels provided by Bandung Driver Tour.
Customers must provide valid proof of payment for verification.
Bandung Driver Tour is not responsible for payments made to unauthorized parties.
By making a payment, the customer confirms that they have read, understood, and agreed to all terms and conditions stated above.
Bandung Driver Tour reserves the right to update or modify these terms at any time without prior notice.
please make a transfer to
Bank Central Asia
1394304240
Aldi Maulana
send proof of payment to ke sini https://bandungdrivertour.com/proof-of-payment/
